Terms & Conditions

Online Shopping Terms and Conditions

All orders made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

Please make sure you have read our Privacy Policy and Terms and Conditions related to the use of this Website.

This website is owned and operated by MEA Dental Pty Ltd T/A Dental Depot. All orders made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

MEA Dental Pty Ltd will use commercially reasonable efforts to deliver items as quickly as possible; however, MEA Dental Pty Ltd will not be responsible for any delays in delivery which are beyond its control. Where delivery is delayed, MEA Dental Pty Ltd will notify you as soon as possible.

All prices listed on this website are for online orders only.

Fraud Prevention

In order to protect you and MEA Dental Pty Ltd from fraudulent transactions, MEA Dental Pty Ltd may provide your transaction-related information to a reputable third party organisation to perform an address verification. MEA Dental Pty Ltd also reserves the right, at its discretion, not to ship items ordered on this website to certain addresses. In the event that MEA Dental Pty Ltd chooses not to ship an item, you will be notified by email.

Please do not mail or fax originals of online orders as this may result in duplicated despatches and charges.

All prices displayed on the MEA Dental Pty Ltd website are in Australian Dollars and include GST where relevant.

All orders are despatched next working day, subject to availability and may take up to 3 working days for delivery. If products are not available at time of order you will be notified via email and given the option of back ordering.

MEA Dental Pty Ltd reserves the right to withdraw this offer at any time.

dentaldepot.com.au has provided this information so that you can be aware of your rights and also the Terms and Conditions surrounding the use of this site.

MEA Dental Pty Ltd (“Site Owner”) maintains this site (the “Site”) for your personal entertainment, information, education and communication. Please feel free to browse the Site. You may download material displayed on the Site for non-commercial; personal use only, provided you also retain all copyright and other proprietary notices contained on the materials. You may not however, distribute, modify, transmit, reuse, report or use the contents of the Site for public or commercial purposes, including the text, images, audio or video without the Site Owner’s written permission.

Your access and use of the Site is also subject to the following terms and conditions (“Terms and Conditions”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreement between you and Site Owner are superseded and of no force or effect.

You should assume that everything you see or read on the Site is copyrighted unless otherwise noted and may not be used without the written permission of Site Owner. Site Owner neither warrants nor represents that your use of materials displayed on the Site will not infringe the rights of third parties not owned by or affiliated with Site Owner.

While Site Owner uses reasonable efforts to include accurate and up-to-date information on the Site, Site Owner neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with Site Owner.

Your use and browsing of the Site is at your own risk. Neither Site Owner nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, everything on the Site is provide to you “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Site Owner also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video or audio from the Site.

Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary.

Images of people or places displayed in the Site are either property of, or used with permission by, Site Owner. The use of these images by you, or anyone else authorised by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere in the Site. Any unauthorised use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the Site are registered and unregistered Trademarks of Site Owner and others. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of Site Owner or such third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content of the Site, except as provided in these Terms and Conditions, is strictly prohibited. You’re are also advised that the Site Owner will aggressively enforce its intellectual property right to the fullest extent of the law, including the seeking of criminal prosecution.

Site Owner has not reviewed all of the sites linked to the Site and is not responsible for the contents of any off-site pages or any other sites linked to the Site. Your linking to any other off-site pages or other sites is at your own risk.

The Site Owner is not liable for any damages that may occur from the use or misuse of the products sold on the Site.

MEA Dental Pty Ltd may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

Ordering Terms and Conditions

These Terms and Conditions are a contract between you and MEA Dental Pty Ltd (ABN 97 101 031 814) trading as Dental Depot.

By registering with the MEA Dental Pty Ltd website and placing an order, you are bound to the following terms and conditions.


Orders can only be placed online. Orders are accepted by our website 7 days per week, 365 days per year.

Your order will be processed on the next processing day, at which time you will be sent an email acknowledgement of your order with delivery information.

Please be careful when entering your personal details, it is critical that you enter the address correctly for the Australia Post express system to recognize it and accept delivery. You will also have the opportunity to enter specific delivery instructions eg “place at front door under porch”.

Minimum order

There is no minimum order.


MEA Dental Pty Ltd will provide you with a tax invoice specifying the total price for the goods and service fee at time of delivery.

Delivery fee

  • Order of less than $500 plus GST will be shipped with a freight and handling charge of $15 plus GST.
  • Order greater than $500 plus GST will be shipped at no charge.
  • Orders including Hazardous Chemicals incur an $80 plus GST charge regardless of order value.

Delivery Policy

Goods may be collected from our office.


Privacy Policy

MEA Dental Pty Ltd, trading as Dental Depot, is committed to protecting the privacy of your personal information. Your “personal information” means information which identifies you as an individual or from which your identity can be reasonably ascertained, for example your name and email address.

This Privacy Policy explains our policy for dealing with the personal information we collect through our website www.dentaldepot.com.au. By accessing or using this website, you are accepting the practices described in this Privacy Policy. MEA Dental Pty Ltd may, at any time, amend its Privacy Policy by posting the amended Privacy Policy on this website.

Information collected

Personal information collected by MEA Dental Pty Ltd will only be disclosed in accordance with the terms of this Privacy Policy.

MEA Dental Pty Ltd collects the following information from its website

Statistical information: information about the use of this website. For example, your computer’s Internet Protocol (IP) address, the date, time and duration of your visit; 

Requested personal information: when using this website you may be requested to provide SOL

Where personal information about you is found to be inaccurate, incomplete or out of date, MEA Dental Pty Ltd will take all reasonable steps to correct the information.

Use and disclosure

MEA Dental Pty Ltd will only disclose personal information that we collect about you:

  • For the purpose for which it was collected and for a related purpose that could reasonably be expected in the circumstances;
  • Where you have consented to the use or disclosure;
  • Where a third party acquires, wishes to acquire, or makes inquiries in relation to acquiring an interest in MEA Dental Pty Ltd;
  • In order to enforce any of the terms of an agreement between you and MEA Dental Pty Ltd;
  • As required or authorised by law.

We may need to disclose personal information to our agents, service providers (for example, providers of archival, auditing, consulting, mailhouse, delivery, technology and security services) business partners and government authorities.

We may also use your personal information to keep you informed of our products, services and any events. If you do not wish to be contacted for these purposes please let us know.


If MEA Dental Pty Ltd has collected personal information about you, we will provide access to this information at your request. In limited circumstances we may deny access to the information where the law expressly allows it.


MEA Dental Pty Ltd acknowledges that the security of your personal information is of paramount importance to you. Personal information will be managed in a secure environment to safeguard from misuse, unauthorised disclosure, alteration or destruction.

However, no data transmission over the Internet can be guaranteed as completely secure and accordingly, we cannot ensure or warrant the security of any information that you transmit to us and you do so at your own risk. MEA Dental Pty Ltd is not liable for any breach of security or any unintended loss or disclosure of your personal information.

Returns Policy

We will only accept responsibility for damaged goods if you complain to our service staff at MEA Dental Pty Ltd within 2 days of delivery. We are otherwise not responsible for damaged product.

Items missing from an order

If you have any products missing from your order, make sure you check the invoice to see if the product was marked as being back ordered, or if it is not out of stock, to see if you were charged. Please contact MEA Dental Pty Ltd Customer Service to have any problems resolved.